Important Information for Health Professionals Regarding Services Provided by Arohanui Hospice
Arohanui Hospice Services and COVID-19 (novel coronavirus)
Because of the current nationwide restrictions related the COVID-19 pandemic, ArohanuiHospice has implemented changes to how we provide many of our services. Some services have changed or reduced, and other non-essential services have been put on hold (eg Activities based programmes).
Arohanui Hospice is closely monitoring our essential staff, ensuring appropriate screening is undertaken and strictly enforcing all Ministry of Health guidance on infection control and hygiene.
We will continue to take new referrals. We will discuss these with you on a case by case basis if required. We value our partnership with General Practice and other health providers and will continue to work with you all to ensure the safest care for our patients. Where possible patients will be managed in the community and the Alert Level 4 rules apply. We have restricted visiting to the inpatient unit, before visiting please call 06-356-6606.
Arohanui Hospice will be maintaining our 24/7 telephone advice service with specialist medical, nursing, family support and pharmacist services available.
• Please use our Main phone line 06-356-6606 for all queries
We will continue to take new referrals. These will be considered on a case by case basis if required. We value our partnership with General Practice and other health providers and will continue to work with you all to ensure the safest care for our patients. Where possible patients will be managed in the community and the Alert Level 4 rules apply. We have restricted visiting to the inpatient unit at hospice and these details will be available on our website.
The In-Patient Unit is operating as normal, with slightly reduced bed numbers to ensure that we can staff the unit safely and provide the care required. Visitors are being screened before entry and are limited to one per patient. They must be from the patients bubble. While at Alert Level 4, the rules of this level apply.
Our community care team are operating from hospice and from home. Patient contact will be maintained, with an increase in phone contact. The team are supported by District Nursing. Home visits will be managed on a case by case basis and appropriate protections are in place. We have a process in place to screen for COVID-19 symptoms to keep patients and staff safe.
All Arohanui Hospice Outpatient Clinics have been suspended during Alert Level 4.
PATIENT, CARER AND BEREAVEMENT GROUPS
These groups will not meet until further notice. Individual support (counselling, social work, spiritual care) will continue by phone.
CLINICAL GUIDELINES AND FURTHER INFORMATION
Healthcare Professionals: Clinical resources: