COVID-19 Response

Arohanui Hospice Services and COVID-19 (novel coronavirus)

Welcome to our update on what Arohanui Hospice looks like at Level 1 in response to COVID-19.

Thank you to all of our staff, volunteers and community for your flexibility, resilience and hard work during the phases of COVID-19. As we return to Level 1 some of our policies change.

We ask that visitors please check in with reception on arrival – up to 2 visitors per patient are welcome at any time during the day, and at night by arrangement with staff.  If you are visiting, please ensure that you practice hand hygiene, keep a record of your visit – but stay home if you are unwell.   The family lounge and kitchen is available for visitors to use.

Our Day Stay and Creative Living programmes are cancelled until further notice.

Outpatient appointments are available in both Palmerston North and Horowhenua.

For all enquiries please call reception on 06-356-6606.

Hospice Shops

Our second hand shops on the corner of Lombard and Walding St, Roslyn in Palmerston North, Main St South Levin, Fergusson St Feilding and Otaki are open.

  • Lombard St, Palmerston North – open Monday to Friday 9.30am to 4.30pm, Saturday 10.00am – 3.00pm; phone – 06 356 1960 option 1
  • Roslyn Shop, Rossmont Shopping Centre, Vogel St – Monday – Friday 9.00am – 4.30pm, Saturday 9.00am – 2.00pm; phone 06 3561960 x 2
  • Main St South, Levin – open Monday to Friday 9.30am to 4.00pm, Saturday 9.00am – 3.00pm;                      Phone – 06 367 2078
  • Fergusson St, Feilding – Open Tuesday to Friday 10.00am to 4.00pm and Saturday 10.00am – 1.00pm;                phone – 06 323 2459
  • Otaki – Open Monday to Friday 9.30am- 4.00pm and Saturday 10.00am – 3.00pm; phone – 06 929 6603

You can follow our Hospice shops on Facebook and Instagram for news and updates.


We are accepting donations of good quality items at the Hospice Shops during business hours (see above). If you have large items that you would like collected, please phone the relevant shop to arrange a time.

Thank you so much for supporting our Arohanui Hospice Shops!

Every item donated and purchased supports patients living with a life-limiting illness in our community.


We are excited to welcome volunteers back into the Hospice Shops, gardens, kitchen, reception and housekeeping! We have missed the smiling faces of our volunteers during the Covid-19 lockdown!

Thank you so much to all of our volunteers who stayed home and stayed safe during this time.


We greatly appreciate the ongoing support you have shown us throughout the ongoing Level changes this past year. You’ve donated to our COVID-19 email appeal, you’ve supported people in our community who have been fundraising on our behalf.  Thank you!

Please follow us on Facebook or Instagram for event updates.

Useful Resources

Hospice New Zealand Website

Covid Response Support

Ministry of Health – latest updates

Funerals and Tahngihanga during alert level 2

Mental Health Foundation – looking after yourself and others during COVID-19

This information is subject to change, so please check with us regularly

Symptom Management Tool Kit