1 Heretaunga Street, Palmerston North      Ph 06 356 6606
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Frequently Asked Questions

What is a hospice?
Hospices are for people who have an illness for which no cure can be anticipated. The aim of this care is to maximise the quality of a person’s life through care that extends beyond the physical needs of a person to their emotional, social and spiritual needs as well.

What services does Arohanui Hospice provide?
Hospice provides inpatient care in a purpose-built Palmerston North facility, but the majority of patients are cared for in their own home or aged-care facility.

An activities-based day programme provides a friendly and relaxing change of scene with creative activities and support provided. Arohanui Hospice also offers a range of family support and social work services, counselling, pastoral support, bereavement support, 24-hour telephone advice, a pharmacist, and massage.

Hospice services are provided by a multidisciplinary team including doctors, nurses, social workers and counsellors, bereavement and pastoral support workers, and a pharmacist. The hospice also works collaboratively with other care providers in the community such as general practice teams, hospitals, residential care facilities, district nurses, Maori health providers, support agencies and the Cancer Society.

Is it true that once you go to a hospice you’re unlikely to leave?
No. Many patients spend a short time in hospice for symptom control and pain management, or respite care, before returning home where their care is continued. Most of the care hospice provides takes place within the community at the patient’s own home.

What does hospice care cost?
Hospice care is free of charge to patients and their families. Arohanui Hospice is only partly funded by the government and the remainder needed to ensure services remain free, is raised from the community through fundraising activities. Volunteers help to keep operating costs down by giving their time.

Are hospices scary places?
No. Hospices are warm, caring places, which provide the highest possible standard of care to people at their most vulnerable. Their emphasis is on improving a person’s quality of life and to support their family, whanau and friends.

Who can qualify for hospice care?
Hospice is here to help anyone living with a life-limiting illness. Most who use this service are people with cancer, but include patients in advanced states of other illnesses such as respiratory or heart disease, motor neurone disease or HIV-AIDS. Patients are referred by their general practitioner or other health specialist.

What does hospice do to help the family?
Hospice care not only focuses on the patient, but also supports their family, whanau and friends. Hospice provides social work and family support professionals to offer personal and practical support to the families of patients. Arohanui Hospice has an open-door visiting policy, welcoming patients’ family and friends. Limited overnight accommodation is also available to those who wish to stay on the premises.

Although hospice can sound like a scary place, in reality it is an inviting, comforting support-network, which provides care of hundreds of patients and their families, aiming to make each patient’s quality of life the best it can be.

Arohanui Hospice - Palmerston North, New Zealand - R_Gallery
Arohanui Hospice - Palmerston North, New Zealand - KBP_6927 - credit Kevin Bills Photography
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Arohanui Hospice - Palmerston North, New Zealand - KK_Gallery
Arohanui Hospice - Palmerston North, New Zealand - KBP_7029 - credit Kevin Bills Photography
Arohanui Hospice - Palmerston North, New Zealand - KBP_7081 - credit Kevin Bills Photography
Arohanui Hospice - Palmerston North, New Zealand - KBP_6998 - credit Kevin Bills Photography
Arohanui Hospice - Palmerston North, New Zealand - H_Gallery