Arohanui Hospice Services and COVID-19

We are currently doing everything we can at Arohanui Hospice to protect our patients, families/whānau, staff, and volunteers. With the situation constantly evolving, this page is a reference point to keep all of our supporters and families up to date.

We ask that all visitors call us before visiting on 06 356 6606

Within the traffic light system, we have altered our visiting hours to between the hours of 9.30am and 7.00pm.


To help us maintain the safety of all, below are our updated visitor requirements:

  • show a vaccine pass
  • provide a negative Covid-19 test result that’s less than 24 hours old
  • complete a declaration form to enable us to trace contacts if required, before visiting
  • must use hand sanitiser on arrival and on departure
  • must wear a mask for the duration of their visit
  • two nominated visitors per patient in the IPU at any one time (please ring before visiting)

We understand the impact this may have for families/whānau wanting to be together at what we understand is a very difficult time. Staff will be happy to discuss this further with family/whānau members.


We continue to ask that you consider the following questions if you are planning to visit Arohanui Hospice:

  • Are you are at risk of having COVID-19?
  • Have you been in close physical contact with someone who is suspected of or is a confirmed case of COVID-19?
  • Do you have flu-like symptoms, fever, or acute respiratory illness?

If you are planning to visit the Inpatient Unit and have answered YES to any of the above – DO NOT ENTER THE HOSPICE BUILDINGS – call us on 06 356 6606 for advice and support.

Arohanui Hospice continues to update our pandemic plan daily.

Arohanui Hospice Shop Update

Our shops are open and accepting donations. To visit our shops, all customers are required to scan in, wear a mask, and respect social distancing guidelines.

You can follow our Hospice shops on Facebook and Instagram for news and updates.

Hospice Shop Donations

We are grateful to receive your donations at all levels under the traffic light system. However, during level Red, we have restricted donation drop-offs between opening and 12.30pm. We appreciate your understanding.

Symptom Management Tool Kit

COVID-19 Arohanui Hospice Appeal