Our Vision

‘All people with life-limiting conditions live well and die well, irrespective of their condition or care setting’

Our Mission

‘To lead the provision of high-quality, collaborative end-of-life care in our region’

Our Strategic Goals

People first  –  He iwi kotahi
We will deliver a service that is people-focused, meeting the needs of, and informed by patients and their families.

Centre of Excellence  –  Nga moemoea o te kaupapa Arohanui
We will lead the provision of an integrated specialist palliative care service and support generalist palliative care services across our region.

Meeting the future  –  Whakamana ki te ao
We will build towards the future through ongoing development of staff, resources, systems, information and infrastructure.

Our Values

Rangatiratanga – know the way, show the way.
Definition: We each lead by example
Kaupapa: Wherever we are in the organisation we are each responsible for its success. We strive for continuous improvement in every aspect of our work. We create value and quality by setting high standards for ourselves, using our initiative and good judgement, respecting and supporting the roles of others.

Whanaungatanga – together we are more.
Definition: We are connected by a powerful common purpose, enriched by each other, and bound by mutual respect for our cause.
Kaupapa: Understanding and valuing the part each person contributes is essential to our success. We know the sum of our parts is greater than the parts. So we stand together, shoulder to shoulder, never losing sign of our obligations to our families, our community, our stakeholders, our business partners and to each other.

Kaitiakitanga – we are all part of a legacy.
Definition: We have been entrusted with the wellbeing of our service and we are honour-bound to protect it and prepare it for the future.
Kaupapa: Our duty to our community is important to us. Our services are precious (taonga), we protect and nuture them. We are innovative and creative in working towards ensuring that all our operations are sustainable – economically, socially, environmentally and culturally.

Manaakitanga – the power of human kindness.
Definition: We are thoughtful and responsive. We operate with integrity in our dealings with others.
Kaupapa: Thoughtfulness, warmth and kindness are central to our identity and enhance our mana. People are precious, we care about their safety and holistic wellbeing. We take pride in our services and in sharing them with others.